The NitroPanel support team is available 24/7. For the fastest help, open a ticket from your dashboard or message us on Telegram. You can also check the FAQ below.
If you ordered while logged in, open “My Orders” in your dashboard. If you ordered as a guest, use the Track order page with your tracking code.
If an amount was deducted without an order, it is automatically refunded within a few hours to 72 hours. If not, contact support with your payment reference.
Cancellation is available on cancelable services before they start processing. Open a ticket and we'll review it.
A small amount of drop is normal. Eligible services include refill protection — request a refill from your orders page.
Drop depends on the service; high-quality services keep drop low and offer refills within the guarantee window.
Delivery can take time depending on quantity. If it stalls beyond the expected window, open a ticket and we'll top it up.
Make sure the link points to a public post/reel. If it's correct and likes are missing after 24 hours, contact support.
No — each like order targets a single post link. Place separate orders for different posts.
Yes. High-volume resellers get better rates and a dedicated API. Reach out to discuss custom pricing.
Limits vary per service and are shown as Min/Max on each service. Very large orders can be split automatically.